Shipping policy
Shipping Policy
Last Updated: May 26, 2026
Thank you for shopping with BABU. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
- All orders are processed within 1–3 business days
- Orders are not processed or shipped on Sundays or public holidays
- During festivals, sales, or high-demand periods, processing time may be slightly delayed
Once your order is confirmed and shipped, you will receive a tracking update via email or SMS.
2. Shipping Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery times are estimates and may vary depending on:
- Customer location
- Courier partner delays
- Weather conditions
- Public holidays
- Unexpected logistical issues
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment
- Free shipping offers may be available on selected products or orders
4. Order Tracking
Once your order has been shipped, tracking details will be shared through email or SMS.
Customers can use the tracking link to monitor delivery status in real time.
5. Incorrect Address
Please ensure that your shipping address and contact details are accurate while placing the order.
BABU will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
6. Delayed or Lost Shipments
While we work with trusted courier partners, BABU is not liable for delays caused by:
- Courier service disruptions
- Natural disasters
- Weather conditions
- Government restrictions
- Unforeseen circumstances beyond our control
In case of lost shipments, customers may contact us for assistance.
7. Damaged Packages
If your package arrives damaged:
- Please record an unboxing video
- Contact us within 48 hours of delivery
- Share clear photos/videos of the damaged package and product
We will review the issue and provide an appropriate resolution.
8. International Shipping
Currently, BABU may or may not offer international shipping depending on service availability.
For international shipping inquiries, please contact us before placing an order.
9. Contact Us
For any shipping-related questions or support:
BABU
Website: babugifts.com
Email: babubrandishere@gmail.com